Terms of Service

These Terms form a binding agreement between you and Signmarq LLC. The Service is offered as a business software platform under the Signmarq name.

If you accept these Terms on behalf of a company or other organization, you represent and warrant that you have authority to bind that organization. If you access the Service on behalf of an employer, customer, vendor organization, contractor, or other business, your use is governed by these Terms.

These Terms apply to every individual who accesses or uses the Service, regardless of whether that individual created the account, pays for a subscription, works for a particular organization, or was invited by another user or organization.

This includes, without limitation, company owners, administrators, managers, employees, sign vendors, contractors, consultants, and other third parties granted access to the Service.

Signmarq provides software tools for managing signage, locations, vendors, documents, projects, maintenance, warranties, and related business information across organizations and locations.

Signmarq LLC is a software platform provider. We are not your architect, engineer, structural engineer, electrical engineer, contractor, sign manufacturer, sign installer, permit consultant, code consultant, landlord representative, attorney, accountant, or other professional advisor. You remain responsible for verifying information and making business decisions.

The Service is intended for business use. You must be at least 18 years old and have the legal capacity to enter into these Terms. By using the Service, you represent that you meet these requirements.

You are responsible for maintaining accurate account information, protecting your login credentials, and all activity performed through your account.

If you grant access to employees, contractors, vendors, or other users, you are responsible for controlling that access and ensuring those individuals comply with these Terms.

Signmarq LLC may suspend or terminate accounts for abuse, illegal activity, security threats, nonpayment, or violations of these Terms.

Customers and organizations retain ownership of the business information, documents, photographs, specifications, and other content they upload to the Service.

You must have the legal right and appropriate permission to upload, store, and share information you place into the Service.

You grant Signmarq LLC a limited, non-exclusive license to host, store, process, transmit, display, back up where applicable, and otherwise handle your content only as reasonably necessary to provide and operate the Service and related services. Signmarq LLC does not acquire ownership of your business data.

Signmarq LLC attempts to operate and maintain the Service responsibly, but we do not guarantee that customer data will never be lost, corrupted, deleted, altered, inaccessible, unavailable, or otherwise affected.

You and your organization are responsible for maintaining independent copies and backups of critical documents, photographs, specifications, project information, and other important business records.

Signmarq does not provide backup, disaster-recovery, or data-recovery functionality unless we expressly state otherwise in writing.

To the maximum extent permitted by applicable law, see also Section 17 (Limitation of Liability) regarding losses arising from lost, corrupted, deleted, inaccessible, or unavailable customer data.

Signmarq LLC does not guarantee uninterrupted service, 100% uptime, zero downtime, error-free operation, permanent availability of features or integrations, or permanent storage of data.

We may perform maintenance, experience outages, and modify, improve, replace, or discontinue features or integrations over time.

The Service relies on third-party providers such as hosting, database, payment processing, email delivery, mapping, and other integrations.

Signmarq LLC does not guarantee the availability or performance of third-party services. Current service providers may include Supabase (authentication, database, storage), Stripe (payments), Resend (email delivery), Vercel (hosting), and Google Maps Platform (maps, geocoding, and related location services).

Information stored, displayed, or generated through the Service does not constitute professional architectural, engineering, structural, electrical, construction, permitting, code, legal, or safety advice.

You, your organization, vendors, contractors, architects, engineers, landlords, jurisdictions, and other responsible parties must independently verify dimensions, sign specifications, materials, mounting methods, electrical requirements, structural requirements, permits, code compliance, landlord requirements, fabrication requirements, installation requirements, pricing, quotes, schedules, warranties, and other project information.

To the maximum extent permitted by applicable law, Signmarq is not responsible for fabrication errors, installation errors, incorrect measurements, permit problems, construction delays, vendor performance, warranty disputes, inaccurate project information, code issues, landlord approval problems, pricing errors, or decisions made using information stored or displayed in the Service.

The Service may allow customers to track or collaborate with sign vendors and other third parties. Allowing a vendor to access the Service does not make the vendor an employee, agent, partner, joint venturer, or representative of Signmarq LLC, and does not mean Signmarq endorses or guarantees the vendor.

Signmarq is not a party to agreements between a customer and a vendor. Contracts and business relationships between customers and vendors remain between those parties.

To the maximum extent permitted by applicable law, Signmarq is not responsible for vendor work, pricing, quotes, estimates, representations, performance, workmanship, delays, warranties, licensing, insurance, safety, regulatory compliance, or contractual disputes.

Paid subscriptions are processed through Stripe. Pricing is based on stored locations (currently $12 USD per billable location per month, with the first stored location free, as described on our website and in the Service).

By subscribing, you authorize us and our payment processor to charge your payment method for applicable subscription fees, taxes, and related charges.

Subscription fees are non-refundable except where required by law. We do not promise prorated refunds.

You may cancel at any time through the Stripe Customer Portal. Cancellation takes effect at the end of the current paid billing period, and access continues through the end of that paid period.

Signmarq may offer free trials, promotional periods, referral codes, discounts, credits, or similar offers. The specific terms of any such offer—including duration, eligibility, and billing after the promotional period—are governed by the offer presented to you at signup or as otherwise communicated by Signmarq, and may change for future customers. We may establish eligibility requirements, prevent abuse, reject fraudulent referrals, correct attribution errors, modify future promotions, or discontinue promotions. Acceptance of these Terms does not enroll you in any vendor referral program or create referral commission rights. Any referral-partner compensation or related program terms are governed by a separate Vendor Referral Agreement and are not part of these Terms.

Signmarq LLC owns the Signmarq software, interface, branding, platform functionality, and related intellectual property. Customers retain ownership of content they upload, subject to the limited license in Section 6.

Our Privacy Policy at /privacy describes how we collect, use, and share information. By using the Service, you acknowledge our Privacy Policy.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." SIGNMARQ LLC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF ACCURACY, RELIABILITY, AVAILABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SIGNMARQ LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY LOST DATA, LOST PROFITS, LOST REVENUE, LOST BUSINESS, BUSINESS INTERRUPTION, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, OR DAMAGES ARISING FROM VENDOR PROBLEMS, CONSTRUCTION OR SIGNAGE ERRORS, FABRICATION OR INSTALLATION ERRORS, INACCURATE INFORMATION, OR RELIANCE ON INFORMATION STORED OR DISPLAYED IN THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SIGNMARQ LLC'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100 USD) OR (B) THE TOTAL FEES PAID BY YOU TO SIGNMARQ DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

You will defend, indemnify, and hold harmless Signmarq LLC and its officers, directors, employees, and agents from and against claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your misuse of the Service, illegal activity, content you upload or share, intellectual property violations, unauthorized content, violation of these Terms, or third-party claims resulting from your actions or your organization's actions, to the maximum extent permitted by applicable law.

You may cancel your subscription as described in Section 12. We may suspend or terminate access for nonpayment, abuse, illegal activity, security issues, or violations of these Terms.

Upon termination, your right to access the Service ends subject to any paid period already in effect. Data may be handled as described in our Privacy Policy. Account or data deletion requests may be submitted to admin@signmarq.com.

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles. You agree that the state and federal courts located in Utah will have exclusive venue for disputes arising out of or relating to these Terms or the Service, except where prohibited by applicable law.

We may update these Terms from time to time. If we make material changes, we will provide notice as appropriate (for example, by email, in-app notice, or by updating the effective date on this page). Continued use of the Service after changes become effective may constitute acceptance of the updated Terms, or we may require re-acceptance for material changes.

These Terms, together with the Privacy Policy and any order or subscription terms presented at checkout, constitute the entire agreement regarding the Service. If any provision is held invalid, the remaining provisions remain in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures due to events beyond our reasonable control.

Questions about these Terms may be directed to: Signmarq LLC 690 S. Palisades Dr., Orem, Utah 84097, United States admin@signmarq.com